Frequently Asked Questions
How long is the typical delivery time?
The delivery time usually ranges between 10-20 days, depending on the order quantities. We maintain available frames for certain product series to expedite the process.
What is the Minimum Order Quantity (MOQ)?
For large strength machines, the minimum order quantity starts from just one set.
What are the accepted payment terms?
We accept T/T payments. A minimum of 30% deposit is required when the order is placed, with the remaining 70% balance due before shipment.
What kind of after-sales service do you provide?
We include an additional 2% of easy-worn parts with every shipment. During the warranty period, we provide free replacements for any damaged parts.
Can you assist with gym layout and equipment advice?
Yes, definitely. If you provide your gym dimensions, we can offer expert advice based on our extensive experience in the fitness industry.
Is it difficult to assemble the multi-station machines?
Assembly is straightforward. We provide detailed videos, instructional pictures, and all parts are clearly labeled with ID numbers to ensure a smooth setup process.