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Frequently Asked Questions
Why choose our gym equipment?
We provide direct factory supply with a wide variety of strength and cardio equipment. Our products undergo a strict quality control system, and we offer quick response times along with reliable after-sales services.
What are your payment terms?
Our standard terms are T/T 30% as a deposit, with the remaining balance due before delivery. We will provide photos of the finished products and packaging before you make the final payment.
How long does delivery usually take?
Generally, delivery takes between 25 to 40 days after receiving your down payment. The specific timeline depends on the specific items and the total quantity of your order.
What kind of after-sales service do you provide?
During the warranty period, we will send replacement components free of charge to resolve any issues with damaged parts.
Do you test the machines before they are shipped?
Yes, we conduct a 100% thorough test on all machines before delivery to ensure they meet our quality standards.
How do you maintain long-term business relationships?
We focus on maintaining high quality and competitive pricing to ensure our customers benefit. We respect every customer as a friend and conduct business with sincerity, regardless of their origin.