Product Description
The StairTrainer is derived from our unique design, and continued innovation and improvement has ensured that the climber in the cardio product line has become a trusted piece of equipment in fitness facilities around the world. Smooth movement, large step treads and multiple speed options make it both attractive and challenging for exercisers.
With its unparalleled safety and durability, the stair machine is the centerpiece of the HITT movement. When it's time to rest, the machine can be stopped simply by placing both feet on the pedals. A range of sophisticated design features make every workout more comfortable than ever, and maintenance easier and faster.
Warranty Policy
The warranty periods commence on the invoice date of original purchase. This warranty applies only against defects discovered within the warranty periods and extends only to the original purchase of the product. Parts repaired or replaced under the term of this warranty will be warranted for the remainder of the original warranty period only.
| Component |
Warranty Period |
| Structural Frame | 10 Years |
| Running belt, Running deck, Transmission belt | 3 Years |
| Motor | 8 Years |
| Motor Controller | 3 Years |
| Generator / EMS/ ECB Brake | 2 Years |
| Screen | 2 Years |
| Mechanical & Electrical Parts | 2 Years |
| Key Pad | 1 Year |
| Headphones, Jacks, USB Connectors | 180 Days |
| Batteries | 1 Year |
* Frame is defined as the welded metal base of the unit and does not include removable parts.
This warranty shall NOT apply to failure to provide reasonable maintenance, altered serial numbers, or human error/misuse.
Frequently Asked Questions
How long is the lead time for orders?
Delivery usually takes within 15-35 working days depending on order volume.
What is the Minimum Order Quantity (MOQ)?
We accept orders starting from 1 set for both strength and cardio equipment.
Does the equipment have international certifications?
Yes, our products have passed CE, ISO9001, RoHS, and EN957 standards.
What are the available payment terms?
We support T/T, L/C, and West Union (30% deposit, 70% balance before shipment).
Do you offer OEM and ODM services?
Yes, we accept OEM and ODM orders to customize products with your logo and specific requirements.
Is it possible to visit the manufacturing facility?
Certainly. Please make an appointment in advance so we can arrange the visit accordingly.