Frequently Asked Questions
What is the estimated lead time for orders?
The standard lead time is within 7-20 working days depending on the order volume.
What is the Minimum Order Quantity (MOQ)?
The MOQ is 1 set for strength equipment and 5 sets for cardio equipment like treadmills or exercise bikes.
Do your products carry any international certifications?
Yes, our equipment has passed CE, RoHS, and ISO9001 certifications.
What are the available payment terms?
We typically support T/T payments (30% deposit with a 70% balance before shipment).
How is after-sales service handled for damaged parts?
During the warranty period, we provide replacement components free of charge for any damaged parts.
Can you provide a floor plan or design for a gym club?
Yes, we can provide a precise project design and layout for free based on your space dimensions and ideas.