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Frequently Asked Questions
How long is the delivery time?
It typically takes 10-20 days, depending on the order quantities. For certain series, we maintain available product frames for faster processing.
What is the Minimum Order Quantity (MOQ)?
The MOQ is one set for large strength machines.
What are the payment terms?
We accept T/T. A minimum 30% deposit is required upon placing the order, with the remaining 70% balance due before shipment.
What is your after-sales service policy?
We include an additional 2% of easy-to-wear parts with every shipment. During the warranty period, any damaged parts will be replaced free of charge.
Can you provide gym layout advice?
Yes, if you provide your gym dimensions, we can offer expert advice based on our extensive experience in the industry.
How do I assemble the machines?
We provide comprehensive assembly support, including instructional videos, detailed pictures, and numbered labels on all parts for easy setup.