Frequently Asked Questions
What are the available shipping options?
We provide multiple shipping methods including sea freight, air freight, land transportation, and international express services.
What is the typical delivery timeframe?
Standard delivery is generally within 30 days after receiving the deposit. Please contact us for specific timeline confirmations.
What is the Minimum Order Quantity (MOQ)?
Sample purchases are available. The MOQ is 1 set for both strength training machines and cardio equipment.
How do you handle after-sales service and warranty?
During the warranty period, we provide replacement components free of charge for any damaged parts within 24 hours.
Can you provide gym layout advice based on my space?
Yes, we have extensive experience in gym design and can offer professional advice if you provide your facility dimensions.
Is the equipment difficult to assemble?
We provide comprehensive installation instructions and clear label numbering on all components to assist you in a smooth assembly process.