Frequently Asked Questions
What are the available shipping methods?
We support multiple shipping types including sea freight, air freight, land transportation, and international express delivery.
What is the standard delivery time?
Orders are typically processed within 30 days after the deposit is received. Please confirm the exact timeline with our team.
What is the Minimum Order Quantity (MOQ)?
The MOQ is 1 set for strength and cardio machines. Sample purchases are also available.
How does the after-sales service work?
During the warranty period, we provide free replacement components for any damaged parts within 24 hours of notification.
Do you provide assembly instructions?
Yes, all products come with detailed installation instructions and label numbers to assist with easy assembly.
What payment methods do you accept?
We support T/T, Western Union, cash, and Trade Assurance payments.