Frequently Asked Questions
What shipping methods are available?
We offer shipping by sea, air, land, and international express depending on your requirements and location.
What are the supported payment terms?
We support T/T, Western Union, cash, and Trade Assurance payments for your convenience.
What is the typical delivery time?
Generally, delivery is within 30 days after receiving the deposit. Please contact us for a specific confirmation based on your order.
What is the Minimum Order Quantity (MOQ)?
Sample purchases are available. The MOQ is 1 set for both strength and cardio machines.
How is the after-sale service handled?
Within the warranty period, we will send replacement components for free within 24 hours to address any damaged parts.
Is assembly difficult for this rowing machine?
Not at all. We provide detailed installation instructions and label numbers on parts to help you assemble the goods quickly and easily.