Frequently Asked Questions
Q1: What are your terms of packing?
Generally, we pack our goods in strong plywood boxes or pallets to ensure safety during transit.
Q2: What is the lead time for delivery?
Delivery typically takes between 20 to 60 days after receiving the advance payment, depending on the order quantity.
Q3: Do you test the equipment before shipping?
Yes, we conduct a 100% functional and quality test on all goods before they leave our facility.
Q4: Can I get a sample before placing a bulk order?
Yes, we can supply samples if parts are in stock; however, customers are responsible for the sample and delivery costs.
Q5: What delivery terms do you support?
We support multiple delivery terms including EXW, FOB, CFR, CIF, and DAP to suit your logistics needs.
Q6: How do you maintain a long-term business relationship?
We prioritize consistent quality and competitive pricing to ensure our customers' success, treating every client as a partner.